Relevance verified: 19/04/2026
This page sets out the regulatory and legal framework within which Clubhouse Casino (https://clubhouse-casino-uk.com/) operates. It is intended to provide players, prospective customers, and relevant authorities with a transparent account of the operator’s licensing status, corporate identity, and compliance obligations. All information contained herein reflects the operator’s current legal and regulatory position.
Operator Identity and Corporate Registration
Clubhouse Casino is owned and operated by Dama N.V., a company incorporated and registered under the laws of Curaçao. The company’s registered address is situated in Curaçao, Kingdom of the Netherlands, and it is recorded in the Curaçao Chamber of Commerce under registration number 152125. Dama N.V. bears full legal responsibility for the operation of this platform, including the conduct of games, the processing of player funds, and compliance with all applicable regulatory requirements.
All contractual relationships entered into through this website are with Dama N.V. as the principal contracting party. Players who register an account on this platform are entering into a legal agreement with Dama N.V. in accordance with the terms and conditions published on this website.
Licence Details and Regulatory Authority
Clubhouse Casino operates pursuant to a sub-licence issued under master licence number 8048/JAZ, held by Antillephone N.V. and originally issued by the Government of Curaçao. The sub-licence number applicable to this platform is 8048/JAZ2020-013. This licence authorises the operator to provide remote online gaming services, including casino games, slots, live dealer products, and related gambling activities, in the jurisdictions where such services are permitted under applicable local law.
Curaçao has, as of 2024, undertaken a substantial reform of its online gaming regulatory framework through the adoption of the National Ordinance on Games of Chance (Landsverordening op de Kansspelen, “LOK”), transferring unified regulatory authority to the Curaçao Gaming Authority (CGA). Dama N.V. operates in full awareness of and in conformity with the applicable transitional provisions and evolving regulatory obligations arising from this framework.
The master licence and sub-licence under which this platform operates constitute the legal basis for the provision of online gaming services by Dama N.V. The operator remains subject to the oversight and compliance requirements imposed by the relevant Curaçao regulatory authority as applicable at any given time.
Territory of Service and Eligibility
The services offered through this platform are intended for use by adult players in jurisdictions where online gambling is lawful. Access to and participation in the games and services offered on this website is strictly restricted to individuals who are 18 years of age or older. The operator enforces a strict minimum age policy and employs age verification procedures designed to prevent underage access.
This platform does not accept registrations from residents of jurisdictions where online gambling is prohibited by law, or where the operator does not hold an applicable licence authorising the provision of services to that territory. Players are solely responsible for ensuring that their use of this platform complies with the laws and regulations applicable in their jurisdiction of residence. The operator reserves the right to refuse service, suspend accounts, or reverse transactions where it reasonably determines that a player is located in a restricted jurisdiction or does not meet the applicable eligibility criteria.
A full and current list of restricted jurisdictions is set out in the Terms and Conditions published on this website.
Anti-Money Laundering and Know Your Customer Policy
Dama N.V. is committed to the prevention of money laundering, terrorist financing, and other forms of financial crime. The operator maintains a comprehensive Anti-Money Laundering and Counter Terrorist Financing (“AML/CTF”) programme, consistent with applicable international standards and the requirements imposed by Curaçao regulatory framework, including obligations aligned with the Financial Action Task Force (FATF) recommendations.
All players are subject to Know Your Customer (“KYC”) verification procedures prior to the processing of withdrawals and, where risk indicators are present, prior to or shortly after account registration. KYC verification requires the submission of government-issued photographic identification, proof of residential address, and, where applicable, documentation evidencing the source of funds or source of wealth. Accounts remain restricted until satisfactory verification has been completed.
The operator conducts ongoing customer due diligence on a risk-based approach. Enhanced due diligence measures are applied to players presenting elevated risk profiles, including those identified as politically exposed persons (“PEPs”), or those exhibiting transaction patterns indicative of potential financial crime. All suspicious activity is reviewed by the operator’s compliance function and, where required, reported to the relevant Financial Intelligence Unit in accordance with applicable legal obligations.
Player funds are held in accounts segregated from the operator’s operating capital, ensuring that customer balances are protected in the event of insolvency or operational disruption.
Data Protection and Privacy
Dama N.V. processes personal data in accordance with applicable data protection legislation. The operator’s data processing activities are governed by its Privacy Policy, which is published on this website and forms part of the overall terms of service. The Privacy Policy sets out in detail the categories of personal data collected, the legal bases for processing, the purposes for which data is used, the periods for which data is retained, and the rights available to data subjects.
Personal data collected in connection with the operation of this platform is used solely for the purposes of account management, identity verification, fraud prevention, compliance with regulatory obligations, and the delivery of customer support. Data is not sold to third parties for commercial purposes, and any disclosure to external parties is limited to circumstances where such disclosure is required by law, necessary for the performance of a contract, or essential for the fulfilment of legitimate regulatory obligations.
The operator employs appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. These measures include, but are not limited to, Secure Socket Layer (SSL) encryption across all data transmissions, access controls limiting data access to authorised personnel, and regular security assessments of the platform’s infrastructure.
Players wishing to exercise their data protection rights, including the right to access, rectification, erasure, restriction of processing, or data portability, may do so by submitting a written request to the operator at [email protected]. The operator will respond to such requests within the timeframes prescribed by applicable data protection law.
Responsible Gambling
Dama N.V. acknowledges the inherent risk of harm associated with gambling and is committed to the promotion of responsible gambling practices. The operator provides players with a suite of self-management tools designed to assist in the maintenance of control over gambling behaviour. These tools are accessible directly through the player account interface and include, but are not limited to, deposit limits (daily, weekly, and monthly), loss limits, wager limits, session time limits, reality check notifications, cooling-off periods, and permanent self-exclusion.
Players who believe they may be experiencing difficulties with their gambling behaviour are encouraged to make use of these tools without delay and to contact the customer support team for assistance. Account restrictions and self-exclusion requests are processed in accordance with the operator’s responsible gambling procedures, and accounts subject to self-exclusion are not permitted to be reinstated during the exclusion period.
The operator takes particular care to identify and respond to indicators of problem gambling and maintains procedures for the escalation of player welfare concerns to senior members of the compliance and support teams. Targeted marketing communications are not directed at players who have activated responsible gambling restrictions.
Players seeking assistance with problem gambling are directed to the following independent support organisations:
GamCare: https://www.gamcare.org.uk
Gamblers Anonymous: https://www.gamblersanonymous.org.uk
BeGambleAware: https://www.begambleaware.org
The provision of these resources does not constitute an endorsement of any third-party organisation, nor does it limit the operator’s own obligations with respect to player protection.
Dispute Resolution
In the event that a player has a complaint arising from their use of this platform, the operator encourages prompt notification through the primary customer support channel at [email protected]. The operator is committed to resolving complaints in a fair, consistent, and timely manner.
Upon receipt of a formal complaint, the operator will acknowledge the submission and conduct an investigation in accordance with its internal complaint handling procedures. Players will be informed of the outcome of the investigation and, where applicable, of any remedial action taken. The operator aims to resolve complaints as expeditiously as possible and will communicate with the player throughout the process.
Where a complaint cannot be resolved to the player’s satisfaction through the operator’s internal procedures, the player may escalate the matter to the applicable regulatory authority. Regulatory contact details and further guidance regarding the complaints escalation process are available upon request from the operator’s customer support team.
Players may also seek independent assistance from established alternative dispute resolution bodies and player advocacy organisations within the online gaming sector, including AskGamblers (https://www.askgamblers.com) and Casino Guru (https://casino.guru).
Contact Information
All regulatory and compliance enquiries, data subject requests, and formal complaints should be submitted in writing to:
Dama N.V. [email protected]
The operator’s registered address and full corporate details are available upon written request submitted to the above email address.